With the help of Advocate Business Consulting and our company's highly renowned Omnichannel Banking Standardized Framework, one of Hungary's bank was able to transform it's outdated Mobile Banking solution to be a trendsetter mobile application aimed to cater to the more feature-savvy customers. The upgrade project was carried out with the participation of our experts helping the Bank with following:
Because of the recent health crisis, the Digital First Approach was more embraced by the traditionally conservative Banking industry and that paradigm shift is paying off in tackling the issues of the introduction of the Hungarian National Bank-issued Loan Repayment Moratorium mechanism. Our experts put a big emphasis on designing features that could be easily used for the moratorium-induced customer interactions as well with making sure the traditional Mobile Banking features wouldn't be left out from the renewal process. The new solution is able to provide the following services for the customers:
The renewed solution met with positive reviews from the Bank's customers which was well-reflected in the mobile application stores' ratings as well. With the help of our experts and our standardized Omnichannel Banking framework, the modernisation efforts of our client was successfully, even with a very limited budget which could be used in the most optimal way in terms of the outcome's results.
For more information on our Omnichannel Banking Standardized Framework click on this link.